KSMOLD - Extrusion Mould Manufacturer    E-mail: [email protected]

FAQ

FAQ

Q: What’s your mould quality?

A: We have different mould configuration as per customer’s requirement Like 3Cr17 china steel and Din.2316 Germany steel.

Q:  Are you manufacturing or trading company?

A: We are PVC and WPC extrusion mould manufacturer and also do trading of PVC products and mould accessories.  

Q: What’s your lead time?

A: It depends on our production arrangement and customer’s requirement, normally 35 working days.

Q:What’s your payment terms?  

A: we do 50% deposit and 50% balance. As mould is customized products not on stock product.

Q: What’s support you can give to us as i am new developer on this market?

A: we could suggest machine supplier/ product design /product formula and testing support.

Q: What’s your product warranty?

A: regular configuration mould enjoy 1 year warranty, high configuration mould enjoy 10 year warranty.

Q: How do you guarantee the mould quality

A: we have strict production and quality check department. We have our own testing workshop,we can make trial before mould delivery.

 
If you have more questions, feel free to contact with our sales

Sales support:

008618186002020

008618186002121

008618186002525

Engineer support

008613917222628

008613886336558 

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